Travel Advisor  
 
Location: Kettering  
 
Salary: £19350 starting salary with fantastic benefits
 
Which include the following 

• Full training and support throughout your career
• Subsidised Gym Membership
• 25 days holiday PLUS Bank Holidays
• Regular Health & Wellbeing initiatives and wellbeing services
• Free onsite parking
• Reward and recognition scheme
• A great working environment and supportive Team Leaders who promote exceptional team morale within our Contact Centre
• Educational trips – the best way to talk to our customers about a destination is to experience it yourself
• Free hot & cold drinks during your shift (when office based)
• Close to public transport links and local amenities
• Up to 10% Company pension scheme
• Discounts & offers

Hours of work: 37.25 hours per week, 5 x 7.5 hour shifts between Monday and Friday from 8am to 8.30pm and alternate weekends, Saturday and Sunday 8am to 6pm
 
Start Date : March 2022
 
Dynamite is currently supporting a well-established award winning business who is based in the Kettering area.  
 
Due to a busy period our client is looking to recruit Travel agents to join the organisation immediately.
 
This is a fantastic opportunity for someone who is keen to step into a professional career but hasn’t had much experience this far OR for someone with experience looking for a professional company to work within.  
 
As a Travel Advisor, you will be responsible for:  

• Assisting customers with the booking of a holiday
• You will assist customers with their general enquiries via email and on telephone
• Support clients with all aspects of travel, assisting with booking their holidays including Hotels, flights, excursions and car hire
• You will handle enquiries over the telephone and in writing while providing an efficient, courteous, and professional service.
• Handle complaints should they arise.
• You will encourage customers to consider other products and services where possible
• You will liaise with third parties to manage customers’ expectations 
• You will identify and proactively seek to resolve and support the needs of every customer and ensure that our service levels are met.

  As a Travel Advisor, you will have/be:

• The successful candidate will have a passion for providing excellent customer services
• Will have worked in , studied within or have a passion in Travel / Travelling
• You must have excellent written and verbal communication skills 
• Excellent listening skills
• Attention to detail - You will have the ability to accurately capture and interpret customer information
• Experience in handling customer complaints and managing customer expectations
• Strong PC skills - Excellent knowledge of MS packages including Word, Excel, and Outlook.

  For further information please submit your CV immediately or contact Fran at Dynamite Recruitment urgently!
 
INDDYN