Transport Claims Handler /Customer Services

Transport Claims Handler /Customer Services

Job Title: Transport Claims Handler /Customer Services
Contract Type: Permanent
Location: Portsmouth, Hampshire
Salary: £17500.00 - £20000.00 per annum
Reference: BBBH42081_1512388097
Contact Name: Dynamite Recruitment
Contact Email:
Job Published: December 04, 2017 11:48

Job Description

Transport Claims Handler /Customer Services

Location: Portsmouth

Salary: £17500 -£20000 plus overtime paid at time and a half should this ever be required

Hours of work: You will be required to work 08:30am - 17:30pm with 1 hour break. Some flexability may be required at times .

Dynamite Recruitment is proud to be working in partnership with one of the most successful transport businesses based in Portsmouth.

Our client offer a specialist service to their customers and are a leading distributor within the UK

Due to huge success our client is looking to recruit a specialist Transport Claims handler to join their Customer Services team Immediately
This is a newly created position and a perfect opportunity for someone with previous claims experience to specialise in a niche area .
Full training in managing claims within this Industry will be provided

Your main responsibilities as a Claims Handler are as follows

  • To liaise with customers who have lost or damaged goods and want to claim against this
  • To liaise with transport drivers who may have a damaged lorry / trailer and manage the accident / claim
  • To liaise with insurance companies to notify them of a claim
  • To liaise with internal departments and third parties to investigate customers claims
  • To notify relevant parties regarding accidents and claims
  • To provide a solution and manage the claim successfully
  • Liaise with customers and provide exceptional customer service both via email and the telephone
  • To support the customer service team with general enquiries
  • To complete administration

The ideal candidate will have:

  • Previous experience of working within Claims
  • Good administration skills and experience
  • Strong attention to detail.
  • Excellent communication skills.
  • Have a flexible "can do" attitude

To be considered please submit your CV Immediately

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.