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Trainee Office Customer Services Advisors

Trainee Office Customer Services Advisors

Job Title: Trainee Office Customer Services Advisors
Contract Type: Permanent
Location: Eastleigh, Hampshire
Industry:
Salary: £15000.00 - £16000.00 per annum + Full Training & Benefits
Reference: BBBH375700_1499330457
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: July 06, 2017 09:40

Job Description

Trainee Office Customer Services Advisors - August 2017 Start!!!

Starting salary of £15,000 P/A rising to £17,000 P/A (w. training)

Full Company Benefits!!

Full Time - Permanent - See details of hours below!

Dynamite Recruitment is delighted to represent this corporate client in recruiting some Customer Services Advisors to join their Eastleigh team.

The Role:

  • Handle a variety of incoming calls answering queries and questions along the way
  • Ensuring that data protection checks are run on each customer calling in
  • Speaking with customers about claims on their policies and managing customers expectations thoroughly
  • Speaking with third parties and internal and external customers
  • Settle smaller claims where possible and avoid the situation dragging on unnecessarily
  • Ensure information inputted on to the system is done with high levels of accuracy and administration tasks are handled with care

The Hours:

The hours for these positions will vary however you will receive your rota at least 4 weeks in advance!!

Shifts will be between the hours of 8am and 8pm Monday to Friday and 9am to 5pm on a Saturday, however you will work primarily core business hours.

Please note - you will ONLY work every other Saturday and when you do work a Saturday you will get a day off during the week so that you never work more than 5 out of 7 days!!

The Ideal Candidate:

  • Will need to have some form of customer services experience from any industry including hospitality, retail, call centres, contact centres and office environments
  • Will be customer focused and self-motivated to work to get calls answered quickly and effectively
  • Must have a good eye for detail and have basic IT skills
  • Needs to be able to travel to and from Eastleigh for a variety of shifts as detailed above.

This is a fantastic opportunity for someone looking for their first office based role or for someone who is looking to continue their career within customer services!!

For more information, please apply now or contact Abby Neal or Jessica Martin at Dynamite Recruitment!!

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Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.