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Trainee Customer Service Advisor

Job Title: Trainee Customer Service Advisor
Contract Type: Permanent
Location: Eastleigh
Industry:
Salary: Full Time
Reference: 1322802
Contact Name: Jess Martin
Contact Email: contact@dynamiterecruitment.com
Job Published: October 07, 2022 13:01

Job Description

Would you love to be a part of an award-winning, Top Employer in the UK?? If the answer is YES, carry on reading...
 
Dynamite Recruitment is delighted to be representing our client in recruiting a Trainee Customer Service Advisor to join one of their teams in Eastleigh. 
 
HYBRID working, going into the office just ONE day a week!
Full-time paid training for up to 6 weeks. 
Starting salary is £20,000 rising to £21,700 with salary increments 
 
Benefits:
* Full training is provided!
* 23 days annual leave rising to 25 days
* Company social and sports events
* Dental Insurance, Private Medical Insurance etc.
 
The duties of the role:
* Handling a variety of incoming calls, answering queries and questions along the way.
* Liaising with customers, clients and third parties via telephone, emails and letters.
* Being the first point of contact for customers and processing their claims 
* Ensuring information inputted into the system is done with high levels of accuracy and administration tasks are handled with care.
 
Full-Time working hours:
37.5 hour contract working Monday to Friday between the hours of 8am-9pm
Occasional weekend work is required-When working a day at the weekend, you will have a mid-week day off! 

The Ideal Candidate:
* ALL Customer Service experience is considered
* Will be customer-focused with great communication skills and good attention to detail
* Must have good basic IT skills and strong written literacy skills

If this sounds like this could be your next opportunity, apply now or contact Jess Martin at Dynamite Recruitment today!! 
 
INDDYN