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Temporary Homeless Prevention Officer

Job Title: Temporary Homeless Prevention Officer
Contract Type: Temporary
Location: Portsmouth
Industry:
Reference: 1131933
Contact Name: Fran Curtis
Contact Email: fran.curtis@dynamiterecruitment.com
Job Published: May 20, 2021 15:32

Job Description

Temporary Homeless Prevention Officer
 
Location: Portsmouth

Hours: 37 hours.
 
Salary: £15.00 to £15.60 per hour.
 
Duration: 6 months.
 
Dynamite Recruitment is currently working in partnership with a very well-known, fast growing service provider based in the Portsmouth Area  
 
Our client pride themselves on their customer experience’s and have strong core values which they are keen to find in other people to allow them to grow.  
 
As a Homeless Prevention Officer, you will support customers and the business with on boarding, using your initiative and ensuring you are accurate and efficient.  
 
As a Homeless Prevention Officer, it will be your responsibility to:
  • Check referrals for tenancy support, assisting with directing the referral to the right team.
  • Provide advice to new customers on what benefits they should receive.
  • Ensure that the customers can afford the property they have been assigned.
  • Complete individual plans to support each tenant.
  • Build and maintain positive relationships with the tenants.
  • Build and maintain relationships with external agencies.
  • Escalate any case when you notice a decline in any of the tenants.
  • Advise tenants on their rights and responsibilities.
  • Provide information to tenants on local resources.
  • Maintain knowledge on current legislation.
 
  The ideal Homeless Prevention Officer will be/have:
  • Strong experience within supporting vulnerable people within the community.
  • Excellent communication skills.
  • Comfortable working in a fast-paced environment
  • Will have the ability to multitask and prioritise.
  • Confident in working with issues and finding a solution.
  • Customer focused with a “right first time” attitude.
  • Competent with Microsoft applications.
  • Will be well organised and adaptable.
    To be considered please submit your CV Immediately.