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Telecom Coordinator - Mobile Phones

Telecom Coordinator - Mobile Phones

Job Title: Telecom Coordinator - Mobile Phones
Contract Type: Permanent
Location: Portsmouth, Hampshire
Industry:
Salary: £18000.00 - £20000.00 per annum
Reference: BBBH29001_1494926398
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: May 16, 2017 10:19

Job Description

Telecom Coordinator - Mobile Phones

Location: Portsmouth

Salary: £18,000-£20,000 per annum pro rata

Hours: Full Time, between 09:00 - 17:00

Dynamite recruitment is currently working in partnership with a very well established telecoms business based in Hampshire.

Our client is looking for a Customer Services Administrator to support their Telecoms team with the provisioning of work for the Mobile phone specialist team

We are looking for an individual who has worked within telecoms and supported with the provisioning of Mobiles ideally

Your job will require the following :

  • Provide administrative support to senior specialist team members and customers in order to achieve provisioning excellence and provide an outstanding customer experience
  • To ensure that products and services requested by third parties and Customers are delivered in an accurate and timely fashion
  • To ensure existing clients are retained through outstanding customer service, whilst taking ownership of customer issues and ensuring swift resolution of queries
  • Data entry of numerical data using a specialist internal system
  • Liaising with third parties to manage new telecom/ mobile phone connections
  • Adds/Moves/Change networks
  • Handling incoming calls from Customers.
  • Handling written correspondence by e-mail and white mail
  • Updating reports and spreadsheets
  • Managing an internal email system
  • Dealing with issues and liaising with third parties which would include:

The ideal candidate:

  • Will have previous experience of working within Telecoms / Mobile phones and understand how to provision
  • You must have good attention to detail and be very process driven
  • You must be self-motivated and be able to take responsibility
  • Will be competent in using Microsoft Office , Word and Excel
  • Will have the ability to deal with customers at a variety of levels



To be considered please submit your CV Immediately

Location: Portsmouths

Salary: £18,000-£20,000 per annum pro rata

Hours: Full Time, between 09:00 - 17:00

Dynamite recruitment is currently working in partnership with a very well established telecoms business based in Hampshire.

Our client is looking for a Customer Services Administrator to support their Telecoms team with the provisioning of work for the Mobile phone specialist team

We are looking for an individual who has worked within telecoms and supported with the provisioning of Mobiles ideally

Your job will require the following :

  • Provide administrative support to senior specialist team members and customers in order to achieve provisioning excellence and provide an outstanding customer experience
  • To ensure that products and services requested by third parties and Customers are delivered in an accurate and timely fashion
  • To ensure existing clients are retained through outstanding customer service, whilst taking ownership of customer issues and ensuring swift resolution of queries
  • Data entry of numerical data using a specialist internal system
  • Liaising with third parties to manage new telecom/ mobile phone connections
  • Adds/Moves/Change networks
  • Handling incoming calls from Customers.
  • Handling written correspondence by e-mail and white mail
  • Updating reports and spreadsheets
  • Managing an internal email system
  • Dealing with issues and liaising with third parties which would include:

The ideal candidate:

  • Will have previous experience of working within Telecoms / Mobile phones and understand how to provision
  • You must have good attention to detail and be very process driven
  • You must be self-motivated and be able to take responsibility
  • Will be competent in using Microsoft Office , Word and Excel
  • Will have the ability to deal with customers at a variety of levels



To be considered please submit your CV Immediately

#aerial , onecom , mobile , telecom , daisey , BT , Peach

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.