Technical Support / 1st Line Technical Support

Job Title: Technical Support / 1st Line Technical Support
Contract Type: Temporary
Location: Eastleigh, Hampshire
Salary: Up to £20430 per annum
Start Date: ASAP
Reference: BBBH6354_1571920777
Contact Name: Dan Noakes
Contact Email:
Job Published: October 24, 2019 13:39

Job Description

Technical Support / 1st Line Technical Support

Location: Chandlers ford

Salary: £20,430

Working hours 8am - 6pm Monday - Friday, you will be required to work on a call out rota from home

Dynamite recruitment is currently working in partnership with a very well-established business based in the chandlers Ford

As Technical Support and Helpdesk you will be responsible for assisting a variety of clients with all round 1st line technical supports

You will also support the company overall with 1st line assistance

Your key duties will include the following:

  • Act as the single point of contact into IT Support, accepting communication via phone, email, web portal, face to face or remote support.
  • Support and management of all mobile devices; phones, tablets, dongles
  • Troubleshoot all issues reported to the IT Service Desk, devising a resolution or workaround until permanent resolution is found
  • Build and configure new IT assets using documented procedures and client imaging technologies
  • Set up of new employees with the relevant accounts, access and equipment

The Ideal Candidate

  • Basic knowledge of Apple OS and associated cloud application
  • Experience within an IT support role
  • Understanding of network / server infrastructure
  • Knowledge of Windows Client Operating Systems - Windows 7/1

If this role is of interest and you are available ASAP please call Dan on 02392455422

Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.