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Technical Customer Service Advisor

Job Title: Technical Customer Service Advisor
Contract Type: Temporary
Location: Eastleigh, Hampshire
Industry:
Salary: £9 - £10.00 per hour
Reference: BBBH626911_1578585870
Contact Name: Fran Curtis
Contact Email: contact@dynamiterecruitment.com
Job Published: January 09, 2020 16:04

Job Description


Technical Customer Service / IT Support
Eastleigh
Temporary - Ongoing

Hours of work : Full time
Salary £9.00 - £10.00 per hour

Dynamite Recruitment are working with a very well established business in the Eastleigh area that provide specialist technical products to a wide range of industries.

Due to an ongoing busy project they require a Technical Support Advisor/ IT support to join them Immediately

You do not have to have a technical background, our client are happy to look at people who have basic helpdesk knowledge and an interest in technology alongside customer service experience

Duties include

  • Taking calls from customers who need help with their technical product
  • Providing first line support for any technical issues where possible
  • Escalating issues accordingly.
  • Follow basic processes to ensure that customers are satisfied with the outcome.
  • Complete Administration


Knowledge required

  • Basic IT knowledge / technical support experience would be advantagous although not essential
  • Previous customer service experience
  • Be available immediately


If you wish to be considered for this position, please get in touch ASAP. CV's need to be sent over immediately

Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.

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