Support Administrator- IMMEDIATE START

Support Administrator- IMMEDIATE START

Job Title: Support Administrator- IMMEDIATE START
Contract Type: Temporary
Location: Eastleigh, Hampshire
Salary: Up to £18000 per annum
Reference: BBBH25581_1538152098
Contact Name: Dynamite Recruitment
Contact Email:
Job Published: September 28, 2018 17:28

Job Description

Support Administrator - IMMEDIATE START

Hours of work : Monday to Friday , you will work a two week shift rota

Week on , between 7am and 3pm , week two between 9am and 5pm

Salary : £17000- £19000 pro rata

This is a temporary to remain permanent position

Dynamite Recruitment is currently working in partnership with a well-established business based in the Eastleigh and Chandlers Ford area.

Due to a busy period our client is looking to recruit a support administrator with immediate effect who will begin on a temporary basis however remain permanently

As a support administrator you will be responsible for supporting the customer service team with all round administration . You will be paired with a senior member of the business and provide ongoing support to them .

Key responsibilities will include the following :

  • To manage a busy email Inbox, assisting clients with their enquires
  • To chase purchase order numbers that are required for service to be completed
  • To process work to be completed onto the internal CRM system
  • To ensure the support mailbox is dealt with accordingly and try to solve problems at first touch
  • To carry out administrative tasks that customers require e.g. regular spreadsheet gathering data etc. This must be planned activity and to deadline
  • To be partnered with a set of customer service executives to carry out administrative function, to fully understand that customers' needs and where necessary be able to support
  • To update the absence logs for technicians and engineers
  • To order stationary/housekeeping items for the office
  • Data research
  • Hotel bookings for acquisition or special events
  • Post management
  • To answer the phone when the call volumes are exceeding normal levels
  • To ensure that customer retention is increased using your initiative

The ideal candidate

  • Will have good administration skills and experience
  • Will have good customer service skills and experience
  • Will be competent in using Microsoft Word and Excel
  • Will be able to Multitask and priorities

For an immediate interview please contact Fran Curtis Immediately

Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.