Service Desk Junior Technician

Job Title: Service Desk Junior Technician
Contract Type: Permanent
Location: Chandlers Ford
Reference: 996902
Contact Email:
Job Published: November 26, 2020 13:15

Job Description

Service Desk Junior Technician
Location: Chandlers Ford
Competitive Salary – experience dependent   
Hours of work: Full time / Monday – Friday
Churches Fire Security Ltd is an industry leading National Fire Security business who is rapidly growing and seeking proactive and motivated professional to join their team. Churches Fire has a track record of providing fantastic opportunities to candidates throughout the country.
We are now seeking someone to join the IT Service desk to work from our newly refurbished state of the art Head Office in Chandler’s Ford.
*This would suit a junior candidate who is looking for step into the IT industry where you will supported and developed to expand your skill set. We are looking for someone who wants to roll their sleeves up and get stuck in!!* 
The Role:
  • Logging of incidents to the ticketing system; received via email, self-service, or telephone calls.
  • Assists and guides other Service Desk team members in the resolution of their active incidents.
  • Documentation of each resolution; for incident closure, whilst contributing to the organisation’s knowledge base.
  • Installation and configuration of software.
  • Build and deployment of technology equipment.
The Ideal Candidate
  • A keen attitude and aptitude to learn.
  • Strong team player.
  • A genuine interest for IT
  • Basic understanding of end-user computing devices; including desktops, laptops, netbooks, tablets, and smartphones – can be home use only.
  • Desire to learn the business components and aspects of technology.
  • Desire to work as part of a technology team.
  • GCES, CSE, A level, degree or equivalent education in computers or software.
Apply now or contact our Recruitment Team – / 03330112328