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Service Co-Ordinator

Job Title: Service Co-Ordinator
Contract Type: Permanent
Location: England
Industry:
Reference: 1282102
Contact Name: Katie Dalgleish
Contact Email: katie.dalgleish@dynamiterecruitment.com
Job Published: June 01, 2022 17:46

Job Description

Service Co-Ordinator
£26,000 (+ paid overtime)
Location: Ringwood
 
Dynamite Recruitment is proud to be recruiting on behalf of a well established, reputable company who are expanding their team further!! They are a business that have a low turnover of staff due to valuing, developing and providing progressive opportunities for internal staff. Due to new contracts, this business are now recruiting for a Service Co-Ordinator to join their team.  
 
If you are interested in having a confidential chat and keen to find out what could be on offer, do get in touch!!
 
The Role:
  • To answer incoming calls within the service department within a timely manner
  • To monitor email inboxes and customer web site
  • To operate engineers daily workloads in line with reactive / parts fitting / maintenance calls
  • To ensure customer queries are handled and systems updated accordingly
  • To ensure updates on both internal CMS and customers web-site are done daily
  • To ensure maintenance visits are logged
  • To ensure customer reports are ran as required daily / weekly
  • To work as part of a team to make sure both the departments and customer expectations are constantly met
 
 
The Candidate:
  • Good Organisational skills
  • High level of IT skills (excel, word, outlook and email)
  • Accuracy and attention to detail
  • Ability to work well under pressure
  • Ability to multi-task Apply now or contact Katie Dalgleish @ Dynamite Recruitment on 02392455422