Service & Repair Engineer

Job Title: Service & Repair Engineer
Contract Type: Permanent
Location: Birmingham
Salary: £30,000 - £35,000
Reference: 10025689
Contact Name: Shannon Preston
Contact Email:
Job Published: May 18, 2021 17:16

Job Description

Service and Repair Engineer
West Midlands/East Midlands
£30,000 - £35,000

Dynamite Recruitment are pleased to be recruiting for our leading client for two experienced Service and Repair Engineers to join the team

You will ideally have experience across a wide range of medical devices and will have excellent customer service skills

You will have a driven and motivated attitude to problem solving with tenacity to achieving a first time fix in all repair circumstances and the completion of the assigned daily workload.
Duties will include:
  • Continually support and develop a culture of health & safety first
  • Responsible for meeting the daily service maintenance and repair needs of customer and client equipment adhering to medical device alerts where applicable
  • Completion of service and repair documentation via smart phone PDA device
  • Managing van stock levels and consumables ensuring that at all times the required stock levels are maintained in line with achieving a first time fix and the assigned daily workload
  • Identifying required specialist parts via equipment user manuals and communicating these requests to central point via PDA device, ensuring the provision of the correct parts number/serial number
  • Maintaining tools and test equipment ensuring they are properly calibrated and reviewed in line with H&S compliance
  • Maintenance of van and periodical maintenance checks
  • Adhere to Risk/Method Statements and contract Operating Procedures at all times
  • Effectively communicate/escalate issues to the back office scheduling team
  • Participate in the company 24/7/365 call out rota and act as support in times of business need
  • Establish and maintain proper business relationships with customers and peers
  • Identifying and participate in sales opportunities such as new contracts, contract renewals and equipment/service package sales
  • Contribute constructive feedback at infield toolbox talks as delivered by the area Senior Engineer
  • Ongoing commitment to your upskilling and development
Education & Experience
  • Highly experienced with power tools and hand tools
  • Previous service repair engineer of 3+ years
  • High level of medical device technical ability with a proven history of repair resolution
  • Experience of working in patient care environments
If this sounds like your next role, please get in touch with Shannon Preston at Dynamite Recruitment on 02392 455422

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