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Senior Customer Service Administrator

Senior Customer Service Administrator

Job Title: Senior Customer Service Administrator
Contract Type: Permanent
Location: Hedge End, Hampshire
Industry:
Salary: £22500.00 - £26000.00 per annum + Additional Benefits
Reference: BBBH4856_1532706715
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: July 27, 2018 16:51

Job Description


Senior Customer Service Administrator
Location: Whiteley
Hours of work: Monday to Friday between 8am - 6pm
Salary: £22,000 - £26,000
Benefits:

  • Free car parking
  • Pension
  • Well-being scheme
  • Healthcare memberships and discounts
  • Incentives



Dynamite Recruitment is excited to be recruiting a Senior Customer Service Administrator for an international, leading manufacturer based in Whiteley. This is an amazing opportunity for an individual to join an ambitious and successful team.

Responsibilities:

  • Be a point of contact and provide excellent customer service to existing clients, assisting with their general enquiries.
  • Monitor the internal inbox and respond to web enquiries in a professional and timely manner.
  • Take client order details, process on the system and send confirmation emails.
  • Liaise with Dealers across the UK regarding stock and confirm client delivery details.
  • Complete purchase orders and raise invoices.
  • Communicate closely with internal departments regarding stock, Engineers appointments and accounts.
  • Manage escalated calls, take details of complaint and resolve effectively to ensure quick turnaround.



The ideal candidate will:

  • Have experience working in a fast-paced office environment.
  • Be able to manage and multi-task workload efficiently
  • Have strong communication skills and experience liaising with business customers.
  • Be competent on Microsoft package including Excel, Word and Outlook



To be considered for this exclusive opportunity, please submit your CV and make contact with Amy on 02392455422

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Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.