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Sales Team Leader - Contact Centre

Sales Team Leader - Contact Centre

Job Title: Sales Team Leader - Contact Centre
Contract Type: Permanent
Location: Southampton, Hampshire
Salary: £20000.00 - £23000 per annum + Bonus and Benifits
Start Date: ASAP
Reference: BBBH3597_1493998130
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: May 05, 2017 16:28

Job Description

Sales Team Leader - Contact Centre

£20,000 - £23,000 P/A + Bonus & Company Benefits

Full Time - Permanent - See Hours Below

Dynamite Recruitment is currently recruiting for a fantastic Team Leader opportunity in the Southampton area!

The Role:

  • Managing and motivating a small sales team - promoting productivity and exceptional customer service
  • Quality control and listening to calls to identify areas of training and improvement
  • Provide training and support to the team to get the best results
  • Answer queries and manage complaints or escalated calls from customers
  • All reporting, rotas and back office duties

The Hours:

The contact centre is open from 8am to 6pm, Monday to Friday. This role will involve doing the rota for your team and fitting your shift in to work around the team.

The 3 shifts are 8am to 4.30pm, 9am to 5.30pm or 9.30am to 6pm.

The Ideal Candidate:

  • Must have experience managing a team/people management within a call centre environment
  • Will need to be target and results driven
  • Must have strong attention to detail and high levels of accuracy
  • Will be confident, enthusiastic, dynamic and self motivated

Key Words: "Call centre","contact centre","sales","team leader","manager","quality control","sales team leader","sales supervisor","Southampton","supervisor","people management","team management","senior","team manager","customer services","training","mentoring

If this sounds like the right role for you, please contact Abby Neal or Becky Dodds at Dynamite Recruitment or apply now!!

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.