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Vacancy Title: Sales Coordinator - Hybrid / Remote working
Contract Type: Permanent
Location: Portsmouth
Industry:
Salary: £24000 basic with a 6K bonus OTE£30K
REF: 1332953
Contact Name: fran curtis
Contact Email: fran.curtis@dynamiterecruitment.com
Vacancy Published: 17 days ago

Vacancy Description

Sales Co-ordinator - Hybrid working (opportunity to work fully remote)  
 
Location: Portsmouth :You will work for three days in the office and two days from home until probation is passed. Thereafter you will be offered the chance to work fully remote   
 
Salary £24000 + £6k bonus and uncapped commission  Plus, fantastic benefits which include:
  • 10% annual bonus which is both company and individual.
  • Great progression opportunities
  • 33 days holiday with the opportunity to buy and sell holiday days.
  • Free car parking
  • Online discounts at top brands
  • Employee referral scheme
  • Cycle to work
  • Save as you earn scheme.
  • Healthcare Plan
  • Enhanced Adoption, Maternity and Shared Parental Pay
  • Enhanced Paternity Pay
  • Group Pension Scheme
  • Group Income Protection
  • Life Assurance
  • Winter ‘Flu Vaccine
 
Dynamite Recruitment is working in partnership with a very well-established business who are based in Portsmouth. Due to growth plans our client is now looking to recruit a Sales Co-oridinator to join the business.  
 
As a Sales Coordinator you will be responsible for assisting clients with all round enquiries from point of contact through to delivery and anything in between.   
 
As a Sales Coordinator, you will be responsible for the following tasks:
  • Be the first point of call for customers, dealing with their transaction requests.
  • To assist customers via email and on the telephone 
  • To prioritise tasks and manage multiple tasks at any one time 
  • Support customers with their billing and account queries. Making any changes to their accounts.
  • To maximise opportunities with clients where possible 
  • Using the CRM to keep a log of all activity.
  • Keeping customers up to date with the progress of their enquiry whilst managing expectations..
  • Build and maintain relationships with internal and external stakeholders.
  • To liaise with third parties to ensure that tasks are completed within agreed timeframes 
  • Responding to customers enquiries with professionalism
  • Processing customers’ requests using the internal system.
  • Challenging updates and raising escalations
  • To complete all round administration to support with the above
  • Always provide an excellent customer service.
  The ideal Sales Coordinator will have/be: 
  • Able to manage and prioritise time and workloads.
  • Will have excellent customer service skills and experience 
  • Ideally will have managed client enquiries from start to finish and anything in between 
  • Ability to work under pressure to meet deadlines.
  • Ability to develop good relationships with key customers 
  • Excellent communicator and able to deal with people at varying levels of the business.
  • Take ownership of issues and resolve them efficiently.
  • Ability to self-motivate.
  • Proven record of delivering against targets.
  • Good administration skills and experience 
  • Will have a positive and a "can do" attitude 
  To be considered for this position please submit your CV asap.
 
INDDYN