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Vacancy Title: Sales Administrator
Contract Type: Permanent
Location: Fareham
Industry:
Salary: 20000 rising to 23000
REF: 78432411199
Contact Name: fran curtis
Contact Email: contact@dynamiterecruitment.com
Vacancy Published: 15 days ago

Vacancy Description

Sales Administrator

Location:  Fareham / Southampton 

Salary : £20000 £23000 
Plus fantastic benefits  

Hours of work: 8.30am to 5pm

Dynamite recruitment is currently working in partnership with a well-established specialist business who are based in Hampshire .

Our client are a leading specialist within their industry and have won several awards for providing an outstanding service

Due to growth plans  our client is looking to recruit a Sales Administrator 

As a Sales Administrator you will be responsible for providing a first-class service to customers and completing all round administration 

Key duties will include the following:
  • To assist customers via email and on the telephone, acting as a first point of contact.
  • Processing customers’ orders
  • Resolve product or service issues by clarifying the customer's need; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure the customer was satisfied with the resolution.
  • Create and maintain client accounts using the inhouse system and in line with GDPR.
  • Collecting and accurately recording payments for customer orders
  • Processing finance applications
  • Assist with warranty related issues
  • Assist sales team through assisted account management of assigned contracts , acting as their main point of contact for orders and issue resolution.
  • Scheduling engineers and the transportation of goods .
  • Ensuring Account Managers and customers are communicated with throughout the ordering process.
  • Assist the sales team with the preparation and distribution of monthly reports.
 
To be considered for this position you will have the following:
  • Previous experience within Customer Services / Administration 
  • Will have strong communication skills and experience
  • Will be proficient in using Microsoft Office including teams
  • Will have the ability to multitask 
  • Will be well organised 
  • Will have taken ownership from from the initial enquiry through to completion with a customer
To be considered please submit your CV asap