Vacancy Title: Resource Planner
Contract Type: Temporary
Location: Basingstoke
Duration: 6 months
REF: 1138243
Contact Name: Fran Curtis
Contact Email:
Vacancy Published: 14 days ago

Vacancy Description

Resource Planner / Scheduler
Start date ASAP.
Duration of assignment 6 months
Location Basingstoke
Hours 37 Hours a week.
Salary -£12.00 - £13.00 per hour
Dynamite recruitment is currently working in partnership with a well-established property related business who are based in Basingstoke.
Due to a busy period our client is looking to recruit a Resource planner / scheduler to join the business with Immediate effect.
As a resource planner you will be responsible for working as part of a specialist team to assist in the scheduling or work to be completed within agreed time-frames for multiple customers
As a Resource Planner you will be responsible for:
  • To be a main point of contact for customers via email and on the telephone
  • To be a point of contact for contractors and trades staff.
  • Manage the diaries to schedule appointments for repairs & maintenance to be completed.
  • Use a scheduling system to plan maintenance works.
  • Making sure the appointments are attended and completed within set timescales.
  • Reschedule jobs when needed, ensuring the customers are kept in touch with whilst communicating with third parties.
  • Monitor diaries to ensure that resources are fully utilised.
  • Liaise with the other planning teams to use trades staff from other areas when needed to fulfill the jobs.
  • As well as assisting trades staff with troubleshooting problems they may experience with their hand-held devices. (Job spec attached).
  • To complete administration to support with the scheduling of work and management of customer accounts, to close and amend jobs and worksheets.
As a Resource Planner you will have/be:
  • You will be confident in the use of computer programmes and be able to learn new systems quickly.
  • This is a very fast paced, busy role so you will need to be able to multi-task and prioritise workload.
  • You will have very strong communication skills with a polite yet assertive telephone manner.
  • You will have confidence to deal with challenging customers.
  • You will be available to start Immediately.
  • Previous experience within resource planning, scheduling would be high advantageous.
To be considered for this position please submit your CV Immediately.