Connecting...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9kew5hbwl0zs1yzwnydwl0bwvudc9qcgcvc2jhbm5lci1kzwzhdwx0lmpwzyjdxq

Resource Planner

Job Title: Resource Planner
Contract Type: Temporary
Location: Basingstoke
Industry:
Reference: 1138243
Contact Name: Fran Curtis
Contact Email: fran.curtis@dynamiterecruitment.com
Job Published: June 10, 2021 17:01

Job Description

Resource Planner / Scheduler
 
Start date ASAP.
 
Duration of assignment 6 months
 
Location Basingstoke
 
Hours 37 Hours a week.
 
Salary -£12.00 - £13.00 per hour
 
Dynamite recruitment is currently working in partnership with a well-established property related business who are based in Basingstoke.
 
Due to a busy period our client is looking to recruit a Resource planner / scheduler to join the business with Immediate effect.
 
As a resource planner you will be responsible for working as part of a specialist team to assist in the scheduling or work to be completed within agreed time-frames for multiple customers
 
As a Resource Planner you will be responsible for:
  • To be a main point of contact for customers via email and on the telephone
  • To be a point of contact for contractors and trades staff.
  • Manage the diaries to schedule appointments for repairs & maintenance to be completed.
  • Use a scheduling system to plan maintenance works.
  • Making sure the appointments are attended and completed within set timescales.
  • Reschedule jobs when needed, ensuring the customers are kept in touch with whilst communicating with third parties.
  • Monitor diaries to ensure that resources are fully utilised.
  • Liaise with the other planning teams to use trades staff from other areas when needed to fulfill the jobs.
  • As well as assisting trades staff with troubleshooting problems they may experience with their hand-held devices. (Job spec attached).
  • To complete administration to support with the scheduling of work and management of customer accounts, to close and amend jobs and worksheets.
 
As a Resource Planner you will have/be:
  • You will be confident in the use of computer programmes and be able to learn new systems quickly.
  • This is a very fast paced, busy role so you will need to be able to multi-task and prioritise workload.
  • You will have very strong communication skills with a polite yet assertive telephone manner.
  • You will have confidence to deal with challenging customers.
  • You will be available to start Immediately.
  • Previous experience within resource planning, scheduling would be high advantageous.
 
To be considered for this position please submit your CV Immediately.

Get similar jobs like these by email

By submitting your details you agree to our T&C's