Renewals Executive

Job Title: Renewals Executive
Contract Type: Permanent
Location: England
Salary: £22,000 - £25,000
Reference: 1186953
Contact Email:
Job Published: September 22, 2021 17:15

Job Description

Renewals Executive
£25,000 + Commission
Monday to Friday Flexi Hours
Dynamite Recruitment are pleased to be recruiting for our highly reputable client based in Portsmouth that are looking to recruit a Renewals Executive to join their growing team!
My client has some really ambitious growth plans for the coming years so this would be a great opportunity for someone with drive and someone wanting a career
The main initial purpose of the role will be to work with the Account Managers to establish an effective renewals process that, in a GDPR compliant fashion, is able to contact the existing customers and renew the contract and to recognise opportunities to offer alternative brand solutions.
Duties will include but not limited too:
  • Manage current customers, whose Contract Hire agreement is due to end in defined time frame, and offer a new agreement, an extension or to confirm end of contract procedures.
  • Become comfortable with/expert in the operation of the internal systems in order to be able to conduct the above efficiently and effectively.
  • Build a strong working relationship with customers, working collaboratively together in a partnership to ensure client and team objectives are met.
  • Become the first line of contact for direct sales and be able to take customers efficiently through to sale.
  • Become first line of contact for web leads and enquiries from the website/webchat
  • Maximise the sale of maintenance agreements to contract hire customers and any future add on products
  • Build and maintain professional, effective relationships with all internal and external departments
  • Ensure the accurate reporting and administration of all sales and activities
  • To share best practices and improvements across the wider team
  • Ad hoc tasks as agreed with the Account Manager
Skills and Experience:
  • Excellent communicator with a strong customer focus
  • Strong ability to work on own initiative and take ownership
  • Empathy and listening skills balanced with results focus
  • Strong team player with personal drive and pride
  • “Can do” attitude
  • Logical and practical problem solver
  • Ability to multi-task and prioritise
  • Ability to take ownership of a customer requirement and deliver
  • Strong Attention to detail
  • Resilient and Resourceful
  • Experience in an Account Manager or Sales Executive position
If this sounds like something you would like to be involved in, please get in touch with Shannon Preston at Dynamite Recruitment on 02392 455422