Project Coordinator

Project Coordinator

Job Title: Project Coordinator
Contract Type: Contract
Location: Eastleigh, Hampshire
Salary: Up to £21000.00 per annum
Start Date: ASAP
Reference: BBBH5275_1544700813
Contact Name: Dynamite Recruitment
Contact Email:
Job Published: December 13, 2018 11:33

Job Description

Location : Chandlers Ford
Salary : £21000 per annum (pro rate if on a contract )
Duration of assignment: This will initially be temporary 3 month contract with a view that this will continue to a permanent position
Hours of work: 8 -4 OR 9 -5 Monday to Friday

You will be responsible for the assessment of an initial enquiry, allocation of a Project Manager and coordinating the labour to complete the project. You will be able to promote the Company in a positive light at all times and be able to ensure the customer has full belief in our ability to deliver. You will work closely with Project Managers and installation teams to ensure that projects are carried out on time and with the correct completed documentation. You will ensure customer service is at the centre of everything you do.

Responsibilities and Duties

  • Take enquiries from incoming calls/e-mails/To Do's and from customers and technicians/engineers where appropriate
  • Ensure engineers have everything required to complete the installation
  • Allocate enquiries to Project Manager/technicians where appropriate
  • Enter new jobs onto Nav
  • Raise survey service order for technician quotations
  • Manage shared mailbox
  • Follow up quotations - maximising on our ability to gain new customers/projects
  • Once installation is complete collate all documentation and arrange for invoicing
  • To contact customers where appropriate to understand their needs
  • To engage fully with any appraisal/ feedback system the company has to offer
  • To be an integral part of the Projects Team in its day to day activities and future development
  • Ensure complaints and queries are dealt with in a timely manner
  • Raise purchase orders and ensure supplier orders are processed on time

Key Performance Indicators

  • Distribution of work to be allocated within two working days
  • Enquiries to be actioned within two working days
  • To complete To Do's before the ending date
  • To maintain a Bradford score ( sickness reporting) of less than 60 points

Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.