Product Support Technician

Product Support Technician

Job Title: Product Support Technician
Contract Type: Permanent
Location: Portsmouth, Hampshire
Salary: Up to £25000.00 per annum + Bonus + Benefits
Reference: BBBH4624_1525441147
Contact Name: Dynamite Recruitment
Contact Email:
Job Published: May 04, 2018 14:39

Job Description

Product Support Technician
£25k PA + Bonus + Company Benefits
Monday - Friday 8.30am - 4.30pm
Location: Portsmouth

Dynamite is working with a market leader within Marine Electronics who seek someone who is able to provide support to their products to the customers over the phone and to carry out repairs in the workshop.

The Role;

  • To provide technical support via telephone and email to direct users, dealers and internally
  • Carry out repairs, modifications and software updates within the workshops
  • Coordinate equipment sent to the workshop to repair
  • To act as the main point of contact for all customers
  • To monitor workshop stock levels
  • To provide technical assistance in the field as required

The Candidate;

  • To have an understanding of the marine electronic products
  • To have electronics or engineering qualifications with some knowledge of marine technology products
  • To have good analytical and problem skills and good customer care skills

This is a fantastic opportunity to be a part of a well-established and recognised industry. This will be suited to someone who has previously worked in the field as an Engineer who is now looking for an office based position or someone who is qualified as mentioned above and is now looking for an opportunity to develop their experience and skills.

Keywords: Engineer, Marine Engineer, Marine Technology, Marine Products, Marine Field Engineer, Marine Electronics

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.