Pet Insurance Advisor - Partly remote working

Job Title: Pet Insurance Advisor - Partly remote working
Contract Type: Permanent
Location: Portsmouth
Salary: 19000
Reference: 115223100
Contact Name: fran curtis
Contact Email:
Job Published: July 28, 2021 16:45

Job Description

Pet Insurance Advisor- Part office-based and Part working from home
Start Date: 3rd August and 9th August 2021
Location: Portsmouth
Salary: £19,000
Hours of Work: First 4 weeks Mon to Fri 9am until 5pm after that will be a shift rota between 8am and 8pm and 1 in 3 Saturdays.
Dynamite Recruitment is delighted to be recruiting a Pet Insurance Advisor for one of our top 10 clients. This is an amazing opportunity to kick start a career in insurance working for an award-winning business and leading service provider. 
As a Pet Insurance Advisor, you will provide excellent customer service and effective administration support to all customers regarding their insurance through every channel. 
As a Pet Insurance Advisor you will be responsible for:
  • Working within a specialist  pet insurance team assisting customers with general enquiries regarding their products
  • Receiving inbound calls from customers with general enquiries related to pet insurance
  • To provide advice on their policies and pet related situations in general
  • Responding to customer emails professionally and within agreed SLA agreements
  • Liaising with third parties to investigate into customer enquiries and provide solutions
  • Updating customers via the telephone and email where necessary
  • To encourage customers to take additional products and services where there could be a benefit to doing so – very soft upsell IF at all
  • Administration to support customers enquiries
The ideal person will
  • Have strong communication and customer service skills.
  • Be able multitask and manage workload effectively.
  • Work on own initiative
  • Be target and results driven.
  • Target Driven.
  • Works well in a fast-paced environment.
  • Thrives off solving problems.
  • Experience of achieving targets.
  • A passion for pets would be a huge benefit but this isn’t essential
Please submit your CV immediately!