Customer Services

Temporary position to start Immediately

Dynamite is proud to be representing one of the UK's largest businesses based in Portsmouth

Due to huge success our client is growing and require Customer Service Advisors Immediately to support them on a temporary basis

This is an ongoing position with a possible opportunity to remain permanently with the business should you be keen to be considered

Location: Portsmouth Salary: £8.50 per hour whilst temporary , with an opportunity for this to increase

Start Date: Immediate start Shifts between 8am and 8pm on a rota basis weekends will also be required on a rota basis 1 in 3 Saturday mornings between 9 and 2pm

If you are looking for a career and somewhere where you can be valued and recognised please apply to find out more now !

As a Customer Service Advisor you will be responsible for assisting customer's with general enquiries via email and on the telephone

You will need to be able to adapt to various customer needs as some can be very happy customers and others a little vulnerable at times

Key duties will include the following :

• Working within a specialist team assisting customers with general enquiries
• Receiving inbound calls from customers with general enquiries related to products and services
• Responding to customer emails professionally and within agreed SLA agreements
• Liaising with third parties to investigate into customer enquiries and provide solutions
• Updating customers via the telephone and email where necessary
• To offer additional products and services to your customers which would benefit them- NO hard sales
• Administration to support customers enquiries

The ideal person will have the following

• Must have strong customer service skills
• Will have good computer skills
• Have worked within a challenging or targeted position previously
• Be looking for a career and want to develop
• MUST be available to start Immediately and without notice

If interested please submit CV or call Fran 02392455422 asap

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.