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Pet Claims Assessor / Vetinary Nurse

Pet Claims Assessor / Vetinary Nurse

Job Title: Pet Claims Assessor / Vetinary Nurse
Contract Type: Permanent
Location: Portsmouth, Hampshire
Industry:
Salary: £18000.00 - £21500.00 per annum
Start Date: Immediate Start
Reference: BBBH196011_1495711481
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: May 25, 2017 12:24

Job Description

Pet Claims Assessor / Veterinary

To apply for this position you must have previous experience of working within a Vets, studied something similar or have worked with Pets who undergoing treatment and medicine to understand the terminology

Location: Portsmouth

Hours of Work: 37.5 hours a week , you will be required to work shift pattern across operational hours; 8am - 9pm and 1 in 4 Saturdays

Salary: £17000 - £21500 PA - dependent on experience

Dynamite recruitment is currently working in partnership with the UK's biggest Pet Insurance provider

Due to huge growth within 2016 our client is looking to expand a specialist Pet department and are currently looking for Individual's with previous experience within the following : Vet practice (e.g. vet nurse), medical or pharmaceutical experience

You will support customers with the processing of their pet insurance claim from initial point of contact through to settlement or in extreme cases passing those who can't be settled to higher authority

As a Pet Claims Assessor you will be responsible for the following :

Working within a specialist Pet Claims department to process pet claims on a daily basis
Answering calls in a timely manner to assist customers with their needs
Review incoming claim applications, and look to assist with the settlement of the claim
Where further paperwork is required to manage the claim process you may need to liaise with veterinary practices, breeder's and others to ensure all information is gathered in order to settle claims accurately.
Accurate input of data onto the internal system.
Management of incoming/outgoing calls and emails to resolve queries and gain information in relation to payment/s of the policy.
Maintaining a consistent and energetic approach and building rapport with internal/external customers to establish excellent customer relations.

To apply for this position you:

To apply for this position you must have previous experience of working within a Vets, studied something similar or have worked with Pets who undergoing treatment and medicine to understand the terminology
Must have good attention to detail
Will be able to work within a fast paced environment and to targets and deadlines
Must have good communication skills

For further information please submit your CV as a matter of urgency

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.