Performance Analyst

Performance Analyst

Job Title: Performance Analyst
Contract Type: Temporary
Location: Portsmouth, Hampshire
Salary: £20000 - £25000 per annum
Reference: BBBH5881_1560527528
Contact Name: Dynamite Recruitment
Contact Email:
Job Published: June 14, 2019 16:52

Job Description

Performance Analyst
Temporary to Permanent / Full Time

Dynamite Recruitment are working alongside a local well known company in their search for a technically minded, analytical Performance Analyst to join their expanding team.

You will be responsible for pulling together, reviewing and analysing performance data, it is therefore essential that you are

  • Skilled in Data visualisation software
  • Have a good understanding of the numbers
  • Able to translate complex data into meaningful reports

Responsibilities will include, but are not limited to:

  • Analyse telephone data and publish results for the Managers
  • Analyse the performance of employee's, sub-contractors and products against identified parameters.
  • Gather, analyse and monitor relevant data from the operations and services to explore patterns, cause and effect and trends within the business.
  • Identify areas for further analysis and produce performance and service insights to support and improve decision-making.
  • Where performance has fallen below target due to a client or other external impact. Collate data, evidence and rationale to present to the Group Operations Manager.
  • Manipulate, analyse and interpret complex data sets relating to the products and services used within the business.
  • Create high quality reports based upon products and services, on time / budgets
  • Create appropriate documentation / records of developments, such that others can understand and maintain those solutions effectively.
  • Identify areas for improvement and saving through analytical approach.
  • Provide back-up support to the IT and Finance team employees.
  • Assisting with general data management in line with GDPR.

The successful candidate will ideally have the following skill set:

  • Ability to communicate clearly and concisely based on facts and data.
  • Ability to disseminate large set of data into manageable chunks and insight.
  • Strong technical and professional skills, including advanced proficiency in MS Office/Excel.
  • Excellent analytical and numerical analysis to support business reporting to inform strategy and decision-making
  • Able to manage own workload amongst competing priorities.
  • Strong technical and professional skills, including advanced proficiency in MS Office/Excel, VBA knowledge would be an advantage.

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.