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Part Time Customer Services Coordinator

Part Time Customer Services Coordinator

Job Title: Part Time Customer Services Coordinator
Contract Type: Permanent
Location: Fareham, Hampshire
Industry:
Salary: £7.50 - £8.20 per hour + Full Company Benefits
Start Date: ASAP
Reference: BBBH4364_1517479105
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: February 01, 2018 09:58

Job Description

Part Time Customer Services Coordinator - Fareham

£7.50 - £8.20 Per Hour (experience depending!) + Full Company Benefits!

Part Time - Permanent - See details of hours below!

Dynamite Recruitment is delighted to represent this corporate client in recruiting for a Part Time Customer Services Coordinator to join their Fareham team.

The Role:

  • Handle a variety of incoming calls answering queries and questions from customers along the way
  • Cancelling and rearranging appointments on behalf of customers
  • Speaking with third parties and internal and external colleagues
  • Ensure information inputted on to the system is done with high levels of accuracy and administration tasks are handled with care
  • Transferring calls through to other departments and responding to various different emails on a day to day basis

The Hours:

You will work an average of 22.5 hours per week and we are ideally looking for someone to work 3 full days, Monday to Wednesday! This will be discussed with you in more detail at interview stage.

Please note: the offices are open from 8am until 7pm Monday to Friday and whilst you will be working primarily core business hours there may be a requirement for an occasional 10.30am start and 7pm finish!

The Ideal Candidate:

  • Will need to have some form of customer services experience, ideally from an office, call centre, contact centre or clerical environment!!
  • Will be customer focused and self-motivated to work to get calls answered and emails responded to quickly and effectively to ensure fantastic customer services at all times!!
  • Must have a good eye for detail and have basic IT skills (i.e. the ability to send emails and type information accurately.)
  • Must be a good team player and hard working!
  • Must have a sense of humour!

**Experience from other customer services environments including hospitality, retail & care may be considered depending on the stability of the individuals background!!**

The offices are easily accessible via car or bus, however they are not near to a train station!

For more information, please apply now or contact Abby Neal or Jessica Martin at Dynamite Recruitment!! The closing day for applications for this role is February 7th!!

Key Words: "customer services","call centre","customer services advisor","contact centre","helpdesk","switchboard","retail","hospitality","sales assistant","administration","office","training","telephone","inbound","agent","operator","sales","soft sales","customer assistant","receptionist","reception","front of house","assistant","support","telephones","emails","data entry","part time"

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.