Online Sales Consultant

Job Title: Online Sales Consultant
Contract Type: Permanent
Location: Essex
Reference: 1183987
Contact Email:
Job Published: September 14, 2021 17:33

Job Description

Dynamite Recruitment is currently working with a reputable and successful home retailer who is seeking Online Sales Consultants based in Thurrock. We have a number of positions so if you are enthusiastic, passionate, and money-driven then you need to apply today!
Basic Salary is £17,000 P/A with a view for this to rise 
Realistic OTE is £45,000 - £50,000
Full Time, Permanent
You need to be flexible to work between 8am to 10pm (Shift Patterns), this includes weekends!
The duties of a Sales Representative:
  • Completing online orders for customers via Webchat and phone ensuring first-class customer service is always provided
  • Ensure all cross-selling and upselling opportunities are identified across all departments
  • Establish instant rapport with the customer, ensuring their customer journey is professional and stress-free
  • Maintain good knowledge of all new and existing products including their specific selling features and lead times etc
  • Be conscious of your sales targets and constantly strive to not just achieve but exceed them
  • Provide customer assistance via a live Webchat system
  • Communicate with suppliers to ensure all orders arrive within lead times
  • Ensure every customer is communicated with in line with the KPI’s set for each channel
  • Deliver a first-class customer experience and follow up post-sale to ensure consistency
The ideal Sales Representative:
  • ANY sales and customer service experience will be considered for this role!!
  • Have excellent verbal communication and interpersonal skills
  • Is passionate about providing excellent service
  • Is confident and energetic
  • A passion and determination to succeed are essential!
  • This position will suit someone who believes themself to be money motivated
  • You will be acting as a brand ambassador and will always need to represent the brand positively
For more information, please contact Jess Martin at Dynamite Recruitment today!!