Office Based Customer Services Advisor - Eastleigh
£16,000 - £18,000 P/A rising with training + Benefits!
Full Time - Permanent - Monday to Friday between 8am and 6pm!
Dynamite Recruitment is delighted to represent this corporate client in recruiting a Customer Services Advisor to join their Eastleigh team.
- Handling a variety of incoming calls answering queries and questions along the way
- Ensuring that data protection checks are run on each customer calling in
- Speaking with customers about claims on their policies and managing customers expectations thoroughly
- Speaking with third parties and internal and external customers
- Settling smaller claims where possible and avoid the situation dragging on unnecessarily
- Ensuring information inputted on to the system is done with high levels of accuracy and administration tasks are handled with care
Working between the hours of 8am and 6pm Monday to Friday - NO WEEKENDS!!!
The Ideal Candidate:
- Must have some previous customer services experience from a call centre, contact centre or office based environment!!
- Must be educated to a minimum C Grade in Maths and English
- Will be customer focused and self-motivated to work to get calls answered quickly and effectively
- Must have a good eye for detail and have basic IT skills
For more information, please apply now or contact Abby Neal at Dynamite Recruitment!!!
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Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.