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Office Administrator/Coordinator

Office Administrator/Coordinator

Job Title: Office Administrator/Coordinator
Contract Type: Permanent
Location: Portsmouth, Hampshire
Industry:
Salary: £15000.00 - £18000.00 per annum
Reference: BBBH3874_1518617843
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: February 14, 2018 14:17

Job Description

Office Administrator/ Office Co-ordinator


Location: Portsmouth


Salary: £15000 -£18000 dependent on experience


Plus fantastic benefits which include

  • 33 days holiday
  • Pension
  • Free car park
  • Excellent staff incentives such as online and offline shopping discounts
  • An opportunity for an annual bonus
  • Progression is very much encouraged



Hours of work: 9am to 5.00 pm Monday to Friday

Dynamite Recruitment is proud to be working in partnership with a very well established and hugely successful business based in Portsmouth


Due to huge success, our client is looking to develop their Client Support department and are looking for a team administrator with immediate effect
The purpose of this position is to support business customers as well as support a team of specialists from within the office on a daily basis


The role is predominantly to carry out administrative tasks such as the data processing of highly important Information using the CRM, bespoke reporting and any other additional tasks to support the Managed Team.


The role requires the ability to multi-task and you must be able to use multiple systems.


You must also demonstrate excellent data capture skills, and attention to detail


In return our client can offer the successful applicant a fast track progression path within the department which is set out from the off set

As an Office Administrator/ Coordinator you will be responsible for the following tasks

  • To assist in answering the telephone to take any overflow calls when the senior team members have been unable to answer
  • Taking messages accurately and closing the call with courtesy and professionalism
  • Provisioning basic services and placing orders into a specialist system
  • Generating and assisting with bespoke customer reports
  • Management of databases for the team
  • To completing quarterly customer satisfaction survey, make outbound calls to ask a series of questions and feedback to amnagement
  • Ensure all customer data captured on the internal system is up to date, accurate and relevant
  • Work closely with Quality Assurance to ensure sales verification and compliance with regulatory requirements
  • To attend meetings with senior team members and meet with clients

    The ideal person
  • Must have excellent attention to detail
  • Must have excellent communication skills and experience
  • Will have drive and determination to succeed
  • Will be confident in speaking with clients on the telephone
  • Will be self motivated
  • Will be organised and have the ability to Multitask
  • Will have a positive attitude
  • Will be competent in using Microsoft Office
  • Will be looking for an opportunity to progress and a career


To be considered please submit your CV Immediately

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.