Neighbourhood Officer

Job Title: Neighbourhood Officer
Contract Type: Temporary
Location: Basingstoke
Reference: 958873
Contact Name: fran curtis
Contact Email:
Job Published: October 15, 2020 16:46

Job Description

Neighbourhood Officer
Location: Basingstoke/Aldershot

Hours of work: 37 hours

Salary: £16.00 an hour

Duration: Temporary position for 4-5 months
Dynamite recruitment is currently working in partnership with a very well established property association
Due to a busy period our client is looking to recruit a Neighbourhood Officer with Immediate effect  
As a Neighbourhood Officer you will be responsible for:
  • Look after a specific area of properties providing high levels of customer service at all times
  • Carrying out service delivery checks, keeping compliant and legal
  • Act as first point of contact for your designated area
  • Manage customer rent accounts, carrying out rent arrears visits as and when required
  • Carrying out tenancy audits and completing the customers required data
  • Working with internal departments, introducing referrals and following progression on tenancies
  • Carrying out regular inspections, ensuring everyone is compliant with health, safety and fire regulations
  • Building effective relationships with external teams, agencies and local authority
  • Working as part of a team, introducing new ideas that can be communicated effectively
  • Carrying out adhoc duties alongside admin tasks
The ideal candidate will:
  • Must have experience in neighbourhood officer position or similar neighbourhood positions to be considered
  • Full UK and clean driving license
  • Need to have good communication skills both written and verbal
  • Must have CIH, NVQ qualifications
  • Will have sound knowledge of housing legislation, welfare and benefits
  • Must be able to manage their own workload and work towards tight deadlines
  • Must be customer focused and be able to build rapport quickly
Key words: Housing legislation, Customer Service, tenancies, documentations, stakeholders, Housing office, housing support, housing services, neighbourhood watch, neighbourhood officer, neighbourhood services, location, full time

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