Neighbourhood Officer
 
Location: Basingstoke/Aldershot

Hours of work: 37 hours

Salary: £16.00 an hour

Duration: Temporary position for 4-5 months
 
Dynamite recruitment is currently working in partnership with a very well established property association
 
Due to a busy period our client is looking to recruit a Neighbourhood Officer with Immediate effect  
 
As a Neighbourhood Officer you will be responsible for:

• Look after a specific area of properties providing high levels of customer service at all times
• Carrying out service delivery checks, keeping compliant and legal
• Act as first point of contact for your designated area
• Manage customer rent accounts, carrying out rent arrears visits as and when required
• Carrying out tenancy audits and completing the customers required data
• Working with internal departments, introducing referrals and following progression on tenancies
• Carrying out regular inspections, ensuring everyone is compliant with health, safety and fire regulations
• Building effective relationships with external teams, agencies and local authority
• Working as part of a team, introducing new ideas that can be communicated effectively
• Carrying out adhoc duties alongside admin tasks

 
 
 
The ideal candidate will:

• Must have experience in neighbourhood officer position or similar neighbourhood positions to be considered
• Full UK and clean driving license
• Need to have good communication skills both written and verbal
• Must have CIH, NVQ qualifications
• Will have sound knowledge of housing legislation, welfare and benefits
• Must be able to manage their own workload and work towards tight deadlines
• Must be customer focused and be able to build rapport quickly

 
 
Key words: Housing legislation, Customer Service, tenancies, documentations, stakeholders, Housing office, housing support, housing services, neighbourhood watch, neighbourhood officer, neighbourhood services, location, full time