Mortgage Administrator

Job Title: Mortgage Administrator
Contract Type: Permanent
Location: Cobham, Surrey
Salary: Negotiable
Reference: BBBH6118_1566924317
Contact Name: Tegan Sillett
Contact Email:
Job Published: August 27, 2019 17:45

Job Description

Mortgage Administrator
£22,000 - £28,000
Location: Cobham
We are now creating vacancies through expansion and are really keen to meet with great individuals who share the firm's core values of honesty, integrity and excellence.
Based in the company's Cobham offices, the role would involve working in a dynamic team, supporting advisers & their clients, assisting with case management, general administration and communication throughout the client journey.

Coaching and mentoring is offered to help achieve agreed positive outcomes for clients, the business and all team members. Importantly, having fun is encouraged and effort made to create a happy working environment.

Key Job Specific Responsibilities:

  • carrying out mortgage and protection research on a whole of market basis;
  • building & maintaining relationships with clients. These situations can be highly emotional or of a sensitive nature which may require the use of excellent negotiating and empathetic skills to reach a satisfactory outcome.
  • liaising with lenders & insurance providers
  • liaising with market counterparts, such as estate agents, solicitors and surveyors
  • undertaking weekly pipeline reviews with each adviser
  • creating documents, updating databases, collecting data
  • submitting agreements in principle, full mortgage applications, writing suitability reports
  • keeping up to date with financial products and legislation;
  • meeting the legal, regulatory & compliance aspects of the role, such as data and document security
  • reception and call routing duties as required
  • to work as part of a team to provide a comprehensive administrative service
  • to support the oganisation's ways of working, model its values and champion our core values and mission statement.

Personal Specification:

  • Strong personal motivation and commitment
  • Structured with good time management
  • Results/Outcome driven
  • Excellent attention to detail
  • Financial Services administration/mortgage processing experience
  • Excellent customer service and telephone manner
  • Excellent administrative Skills
  • IT Literate
  • Excellent attention to detail
  • Interpersonal and networking skills, and "customer friendly"

CeMAP or equivalent preferred but not essential - support available to obtain CeMAP
IT skills - fluent with Microsoft Office applications and able to learn and adapt to new systems quickly

For more information, please apply now or contact Tegan Sillett at Dynamite Recruitment!

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

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