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Money Advice and Benefits Advisor

Job Title: Money Advice and Benefits Advisor
Contract Type: Temporary
Location: Portsmouth
Industry:
Reference: 1118814
Contact Name: Fran Curtis
Contact Email: contact@dynamiterecruitment.com
Job Published: April 20, 2021 12:31

Job Description

Money Advice and Benefits Advisor
Location: Portsmouth – Remote working
Duration: Temporary for 3 months could be extended to cover sickness.
Salary: £15- £15.50 per hour
Hours of work: Monday to Thursday 9 – 5, Friday 9 – 4:30.
 
Dynamite Recruitment is working in partnership with a client who are a leading provider of affordable homes and housing services in the South of England.  
 
As a Money Advice and Benefits Advisor, you will work with the Team Leader to support vulnerable residents, offering advise on how to get through any debt they may have.  
 
As a Money Advice and Benefits Advisor, you will be responsible for: 
  • Supply residents with accurate and clear advice on their benefits and debt.
  • Ensuring customers are aware on benefits and debt resolution services.
  • Work together with internal teams and stakeholders effectively to create sustainable tenancies.
  • Provide advice to residents, keeping in line with all policies and procedures.
  • Dealing with sensitive information daily.
  • Attending appeal hearings.
  • Keep up to date with benefit changes and legislation.
  • Work with external stakeholder/charities to seek grant and/or charitable donations.
  An ideal Money Advice and Benefits Advisor will have/be:
  • Excellent time management and organisational skills
  • Knowledge of Social housing sector.
  • Solid knowledge on benefits, debt advice and financial issues.
  • Must be able to drive.
  • Maintain and build relationships with internal/external stakeholders.
  • Comfortable with using a variation of communication methods.
  • Experience of working with vulnerable residents.
  • Worked within a customer focused environment.
  • Skilled with budgeting.
To be considered please submit your CV Immediately!

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