Junior Account Manager (Affinities)

Job Title: Junior Account Manager (Affinities)
Contract Type: Permanent
Location: Southampton
Reference: 1041330
Contact Name: Jess Martin
Contact Email:
Job Published: March 03, 2021 16:31

Job Description

Junior Account Manager - Southampton
Up to £21,000 P/A + Bonus'
Full Time - Monday to Friday - 9am to 5pm

Quarterly team performance-related bonus
26 days holiday + bank holidays
Income protection
Progression and development opportunities
Annual pay reviews
Charity and social events

Dynamite Recruitment is delighted to represent this corporate financial services client in recruiting a Junior Account Manager to join their Southampton-based team. This company works nationwide, and they are a market leader in their industry. 

The Role:
-Look after and manage a large portfolio of clients and work towards ensuring as high of a retention rate as possible!
-Contact customers to talk through renewals, the benefits of remaining with the company, and provide excellent ongoing support services. 
-Upsell and cross-sell products where possible, and appropriate, to ensure maximum revenue generation.
-Handle any new incoming business enquiries and convert them into new business sales where possible. 
-Adhoc project and administration work.

The Ideal Candidate:
-MUST have customer services or account management work experience from a financially regulated or financial services organisation such as insurance, banking, or claims!!! Any knowledge of PMI, healthcare, or commercial insurance products and/or services would be a huge advantage! 
-Must have strong written skills in Word & Excel and excellent verbal communication abilities. 
-Will need the ability to work under pressure and to tight deadlines, whilst remaining professional and offering excellent customer service. 
-Will need the ability to build effective long-lasting relationships. 
-Will be able to identify and deliver alternative solutions and encourage client retention wherever possible. 

This is a fantastic opportunity for an experienced Customer Services/Account Handler/Account Manager looking for that next step in their career. The company offers amazing benefits, career progression opportunities, a competitive salary structure, and plenty of performance-related bonuses!

For more information, please apply now and contact Jess Martin at Dynamite Recruitment!! 

Key Words: account manager, account management, financial services, insurance, banking, claims, investments, FCA, PMI, medical, health, sales, retention, customer services, upselling, cross-selling, telephones, office-based, client relationship manager, relationships, clients, affinity, renewals, broking, compliant, Southampton.

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