IT Engineer / 1st &2nd Line Support

IT Engineer / 1st &2nd Line Support

Job Title: IT Engineer / 1st &2nd Line Support
Contract Type: Permanent
Location: Portsmouth, Hampshire
Salary: £25000.00 - £30000.00 per annum
Start Date: ASAP
Reference: BBBH5255_1563805182
Contact Name: Dynamite Recruitment
Contact Email:
Job Published: July 22, 2019 15:19

Job Description

IT Engineer / 1st &2nd Line Support

Location: Portsmouth

Salary: £25000 - £30000

Plus, fantastic benefits available

Hours of work: Monday to Friday Between 8.30 am and 5.30pm

Dynamite Recruitment are working alongside a very well-established business who are based in Portsmouth. Due to growth plans our client is now looking to expand their IT department and are keen to recruit a 1st / 2nd Line Support / IT Help desk support to join the business immediately

As 1st Line Support / IT Support you will be responsible for working alongside a Senior IT support and IT Manager to support the business overall with IT related needs

This will include

  • Acting as a first point of contact for all IT related issues within the business to end users , this will be on site and also across multiple sites In the UK and beyond
  • Supporting the business via email, telephone and in person to assist with IT related needs at 1st and possibly 2nd line support
  • Setting up new login details for new starters
  • Updating software installs
  • Setting up network centres
  • Setting up and printers, scanners and tablets
  • Implementing new programmes
  • Providing all round technical support
  • Liaising with 3rd party IT support where required to manage more senior IT related needs

The ideal candidate

  • Will have technical support experience/ 1st / 2nd line Line Support
  • Good PC and Microsoft product knowledge (including Word & Excel)
  • Good time management / understanding priorities
  • Good communication (written and spoken)
  • Advanced troubleshooting and multi-tasking skills

Will have the following system experience:

  • Microsoft server 2012 / 2016
  • Active directory
  • Exchange / 365
  • Group policy

To be considered please submit your CV Immediately

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.