Job Description
Insurance Telephone Sales Advisors
Are you an Animal Lover or owner of pets yourself ? Would love to work within an environment where you can talk Pets all day every day ?
If so this could be a fantastic position for you as that's exactly what you can do!
Dynamite is proud to be representing one of the UK's largest Pet related businesses based in Portsmouth
Due to huge success our client is growing and require someone to assist with customers insurance policies that are due to expire.
Location Portsmouth
Start Date : Wednesday 11th December 2019 - NO HOLIDAY IN THE FIRST 2 WEEKS
Hours : Shifts between 8am and 8pm on a rota basis weekends will also be required on a rota basis with 1 in 3 weekends
As a soft sales agent you will be responsible for assisting customers who insurance policies are due to expire
Key duties will include the following :
- Working within a specialist Pet team taking calls from customers who's insurance is due to finish
- make outbound calls to customers who has shown a general interest in their products and services
- Receiving inbound calls from customers with general enquiries related to products and services
- Responding to customer emails professionally and within agreed SLA agreements
- Up-sales - very soft sale to upsell additional products and services
The ideal person will have the following
- Must have strong customer service skills
- be confident making outbound calls to customers
- Will have good computer skills
- Have worked within a challenging or targeted position previously
- Be looking for a career and want to develop
- A keen interest in pets would be advantageous
For an immediate interview / to hear more about the position please contact Dan or Sophie on 02392455422
Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.
