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Insurance Sales and Customer Services

Insurance Sales and Customer Services

Job Title: Insurance Sales and Customer Services
Contract Type: Permanent
Location: Portsmouth, Hampshire
Industry:
Salary: £16000.00 - £21000 per annum
Start Date: 08/01/18
Reference: BBBH4220_1514988545
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: January 03, 2018 14:09

Job Description


Inbound soft sales and customer services

Location: Portsmouth

Salary: £16,000 rising to £18,000 after 6 months,

Plus commission - Realistic OTE of £21000

Plus fantastic benefits which include the following:

  • Free use of a Gym
  • Onsite canteen
  • Pension
  • Discounts off of Insurance products and services
  • Progression and further training opportunities
  • Holidays and gift incentives for reaching KPIs and further achievements
  • Summer and Christmas parties

Start Date: 8th January 2018

Hours of work: 37.5 hour week between 08:00am - 20:00pm Monday to Friday
08:00am - 15:00pm Saturday (on a shift rota)

Dynamite Recruitment are proud to be working in partnership with an award-winning service provider based in Portsmouth . Due to huge success throughout 2017 they are set to grown even further in 2018 and are now expanding their insurance renewals team..

As an Insurance Sales And Renewals Partner you will work within a contact centre environment and assist customers with queries whilst maximising customer sales and all renewal opportunities via the telephone . You will receive inbound calls but also make some outbound calls although these will be warm calls and will not involve any cold calling !


Key Responsibilities of a Sales and Renewals Partner:

  • Receiving inbound calls from customers to assist with enquiries
  • Make outbound calls to customers to update them on their current policy and renewal date
  • Up-selling and cross selling insurance products
  • Identifying and maximising any sales opportunities
  • Objection handling to close the sale
  • Adhere to call scripts an ensure company regulations are met
  • Work to targets and SLA's
  • Ability to work within a sales environment
  • Comply with company values


The ideal Sales and Renewals Partner will have:

  • A confident telephone manner with excellent communication skills
  • A good ability to build rapport with customers
  • Be target driven and enjoy working within sales
  • Ability to work in a team as well as on own initiative
  • Ability to work well under pressure
  • Capability to prioritize own workload

Previous experience within a sales, call centre or a competitive position would be advantageous although attitude and the want to succeed is much more important ..

Keywords: Sales, "insurance sales", sales, Renewals, Targets, up-sell, cross-sell, insurance, "contact centre"

If interested please submit CV ASAP or call Fran on 02392455422.

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.