Vacancy Title: Insurance Case Handler / Remote Working
Contract Type: Permanent
Location: Chichester
REF: 12933880011911111
Contact Name: Fran Curtis
Contact Email:
Vacancy Published: 25 days ago

Vacancy Description

Insurance Case Handler / Customer Service Advisor
  - Remote Working 
Location: You will be fully remote working . Your equipment will be sent out to you 
Salary : £23,500 - with an opportunity for this to rise to £26500 
Plus fantastic benefits 
  • Should you speak another language you can earn an additional sum of between £948 and £2061 on top of your basic salary
  • 6 thorough weeks of training
  • Free Pizza ,fruit  Ice cream and breakfasts should you go into the offices 
  • Fully Remote ,Hybrid and office working opportunities
  • Free on-site parking 
  • Free Health Cash Plan for cover towards treatment for dental, prescriptions, and many more.
  • Cycle to work schemes 
  • Additional Holiday Purchase Scheme- an opportunity to buy and sell holiday
  • Discounted events 
  • Employee Assistance Programme - online councelling and well being 
  • Staff Incentive Payment scheme should you recommend others
  • Simply health scheme 
  • Free annual travel insurance 
  • Discount on your home and motor insurance
  • Salary supplements for using an additional language
  • Generous pension contribution
  • Annual Bonus scheme of approx. 5%
  • Fully equipped gym and other social club facilities
Hours : Monday – Friday 37.5 Shifts between 7:45am – 8:15pm
Must be able to work 1 in 3 weekends on a rota basis 
You will be given a rota 6 weeks in advance 
Dynamite Recruitment is proud to be representing a well established global business who are now looking to expand their Insurance team 

Our client is an award winning company, who strive to put the customer at the heart of what they do. Due to huge success they are now looking to recruit Insurance Case Handlers .
As an Insurance Case Handler / Insurance Customer Service Advisor you will be responsible for:
  • You will manage a portfolio of customer cases
  • You will support customers with medical emergencies and insurance claims based around this 
  • Managing incoming calls and emails
  • You will liaise with third parties both in the UK and abroad 
  • Handling new and existing customer enquiries
  • Prioritizing critical tasks 
  • Creating, assessing, and covering outpatient assistance cases under set criteria
  • Support in the successful processing of insurance claims 
  • Creating and evaluating claims that require invoice payment
  • Establishing and entering accurate financial information on to case management system
  • To complete all round administration 
  • Making payments to customers and suppliers within set criteria
Ideally as am Insurance Case Hander / Customer Service Advisor you have / be
  • MUST have had previous experience within Insurance / financial services 
  • A ‘can-do’ attitude and be a strong team player
  • Will have previous experience of managing customers on the telephone 
  • Be self-motivated
  • A flexible approach to work
  • Excellent communication skills, with a strong customer focus
  • Ability to work on own initiative and take ownership
  • Empathy and listening skills
Apply now for immediate response   INDDYN