Dynamite Recruitment is currently working with a reputable and successful home retailer who is seeking Inbound Sales Representatives based in Thurrock. We have a number of positions so if you are enthusiastic, passionate, and money-driven then you need to apply today!
 
Basic Salary is £17,000 P/A
Realistic OTE is £35,000-£45,000
 
Full Time, Permanent
You need to be flexible to work between 8am to 10pm, this includes weekends!
 
The duties of a Sales Representative:

• Completing online order for customers via Webchat and phone ensuring first-class customer service is always provided
• Ensure all cross-selling and upselling opportunities are identified across all departments
• Establish instant rapport with the customer, ensuring their customer journey is professional and stress-free
• Maintain good knowledge of all new and existing products including their specific selling features and lead times etc
• Be conscious of your sales targets and constantly strive to not just achieve but exceed them
• Provide customer assistance via a live Webchat system
• Communicate with suppliers to ensure all orders arrive within lead times
• Ensure every customer is communicated with in line with the KPI’s set for each channel
• Deliver a first-class customer experience and follow up post-sale to ensure consistency

 
The ideal Sales Representative:

• ANY sales and customer service experience will be considered for this role!!
• Have excellent verbal communication and interpersonal skills
• Is passionate about providing excellent service
• Is confident and energetic
• A passion and determination to succeed are essential!
• This position will suit someone who believes themself to be money motivated
• You will be acting as a brand ambassador and will always need to represent the brand positively

 
For more information, please contact Jess Martin at Dynamite Recruitment today!!