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Inbound Customer Service Representative

Inbound Customer Service Representative

Job Title: Inbound Customer Service Representative
Contract Type: Temporary
Location: Eastleigh, Hampshire
Industry:
Salary: £17450.00 - £17600 per annum
Reference: BBBH341_1516297647
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: January 18, 2018 17:47

Job Description

Inbound Customer Service Representative

This position is to start immediately therefore we require individuals with no notice

Location: Chandlers Ford - Southampton

Hours of work: You will work 40 hours per week and between the hours of 8am and 8pm Monday to Friday

You will work some weekends on a rota between 8am and 5pm (not every weekend)

Salary: £17600 pro rata

Plus fantastic benefits

  • Subsidised company canteen
  • Progression opportunities
  • Free park and ride opportunities
  • Public transport discount's
  • Company staff room with pool table
  • Holiday & Pension
  • Discount off utilities
  • Fantastic social events

Dynamite Recruitment are delighted to be working in partnership with a very well-established business based in Chandlers Ford. Due to a busy period our client is looking to recruit customer service advisers Immediately to join their already gained skills

As a Customer Service Representative you will be receive inbound calls and act as the first point of contact for customers with a specific need

Your responsibilities:

  • To receive inbound calls from customers and assist them with a variety of queries.
  • Confidently use the in-house switchboard system and liaise between the different departments where necessary
  • Accurately update customer accounts.
  • Manage complaints where necessary
  • Direct calls to departments where necessary


The ideal candidate:

  • Professional and excellent telephone manner.
  • An enthusiastic and proactive approach to your work
  • Strong communication.
  • will be available to start immediately


#customer service, administration, hospitality, graduate, call centre, retail, chandlers ford

Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.