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Import/Export Coordinator

Job Title: Import/Export Coordinator
Contract Type: Permanent
Location: Hampshire
Industry:
Salary: £25,000 - £32,000
Reference: 1195249
Contact Email: contact@dynamiterecruitment.com
Job Published: October 19, 2021 15:15

Job Description

Import/Export Coordinator
£25,000 - £32,000
Stafford
 
Dynamite Recruitment are pleased to be recruiting for our client based in Stafford that are looking to recruit for experienced Import/Export Coordinators to join the team during this period of growth.
 
An Import Coordinator is responsible for the arranging and receiving of all import consignments on behalf of both internal and external customers in the most efficient and cost effective manner whilst achieving the required service levels. The Import Customer Service Clerk is also responsible for communicating with all internal functions.
 
Responsibilities:
  • Ensure accurate data is entered into internal systems
  • Liaise with customers, other offices locally and overseas, agents, shipping lines and hauliers
  • Take all incoming calls from all internal/external customers
  • Respond to all internal/external customer enquiries promptly and professionally
  • Approves/arranges shipments via email
  • Raise files for all import shipments ensuring all data is accurate and distribute accordingly
  • Completes all required import paperwork including customs work, and all other essential import documentation
  • Review all customer booking and clearance instructions ensuring these are understood and followed
  • Ensure full understanding and strict compliance to customs processes and procedures
  • Ensure all delivered instructions are clear, concise and are provided in the correct format
  • Completes all required import paperwork including customs work, and all other essential import documentation
  • Review all customer booking and clearance instructions ensuring these are understood and followed
  • Claiming of all shipments through use of external software packages Destin8 and CNS
  • Process customs clearances using Sequoia
  • Manage all consignments by obtaining the latest status information and monitor accordingly
  • In the event of a service failure identify the root cause and take appropriate action to address ensuring the customer is kept fully informed
  • Accurate and timely management of all mandatory milestone data
  • Provide airfreight quotes where required
  • Liaise with product support team to provide Sea Freight quotes
 
If this role sounds like your next position, please get in touch with Shannon Preston at Dynamite Recruitment on 02392 455422

INDDYN