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Full Time Customer Services Representative

Full Time Customer Services Representative

Job Title: Full Time Customer Services Representative
Contract Type: Permanent
Location: Romsey, Hampshire
Industry:
Salary: £16000 - £18000.00 per annum + Benefits
Start Date: ASAP
Reference: BBBH3527_1494232664
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: May 08, 2017 09:37

Job Description

Customer Services Representative - Romsey

£16,000 - £17,500 P/A + Benefits - Rising to £19,000 P/A after a successful probation!!

Full Time - Permanent - See Hours Below

Dynamite Recruitment is working with a well-established company who is looking for an enthusiastic and friendly Customer Service Representative to join their fantastic team.

The Role:

  • Delivering excellent customer service to new and existing customers.
  • Handling all customer queries in a personable and effective manner whilst staying professional at all times.
  • Working accurately and in a timely fashion to deliver against all deadlines.
  • Being a proactive team member to answer all sales calls.
  • Identifying and reporting all sales leads to the Business Development Managers.
  • Utilising all opportunities to upsell or down sell where appropriate.

The Hours:

You will work primarily Monday to Friday 8.00am to 6.00pm

  • Please note applicants will need to be flexible to work a maximum of 2 in 4 Saturdays and 1 in 4 Sundays and you will get days off during the week when this is required.

The Ideal Candidate:

  • Will need to have some office based customer service experience.
  • Must be able to communicate accurately, confidently and honestly via the telephone.
  • Will need to be able to retain and utilise both product and process knowledge.
  • Will need to be able to work in a fast paced and changing environment whilst staying calm and consistent.
  • Must be skilled at using Microsoft for business purposes and also, have good computer and numerical skills.

This is a fantastic opportunity for someone who wants to really kick start their customer services career or continue their customer services journey within a fantastic company.

For more information, please contact Abby Neal at Dynamite Recruitment or apply now!!!

Key Words: "customer service","representative","advisor","customer service advisor","call centre","customer care","sales","enquiries","up selling","coordinator,"call handler","inbound","administration","office","full time","contact centre","executive","telephone"

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.