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Experienced Claims Handler - Eastleigh

Vacancy Title: Experienced Claims Handler - Eastleigh
Contract Type: Permanent
Location: Eastleigh, Hampshire
Industry:
Salary: £17000 - £18000 per annum + Benefits
Start Date: ASAP
REF: BBBH4082_1507893172
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Vacancy Published: 4 days ago

Vacancy Description

Experienced Claims Handler - Eastleigh

£17,000 - £18,000 P/A rising with training + Benefits!

Full Time - Permanent - Monday to Friday between 8am and 6pm!

Dynamite Recruitment is delighted to represent this corporate client in recruiting an Experienced Claims Handler to join their Eastleigh team.

The Role:

  • Handling a variety of incoming calls answering queries and questions along the way
  • Ensuring that data protection checks are run on each customer calling in
  • Speaking with customers about claims on their policies and managing customers expectations thoroughly
  • Setting up new customer motor claims on the system and managing the claim through the process
  • Settling smaller claims where possible to avoid leaving the situation ongoing
  • Ensuring information inputted on to the system is done with high levels of accuracy and administration tasks are handled with care
  • Looking out for fraud indicators and applying pressure to determine the authenticity of a claim
  • Taking ownership of customer complaints to avoid them escalating where possible

The Hours:

Working between the hours of 8am and 6pm Monday to Friday - NO WEEKENDS!!!

The Ideal Candidate:

  • Must have previous claims handling experience from any industry!
  • Must be educated to minimum C Grade in Maths and English
  • Will need to be customer focused and self-motivated to work to get calls answered and claims handled quickly and effectively
  • Must have a strong eye for detail and have good IT skills!

For more information, please apply now or contact Abby Neal at Dynamite Recruitment!!!

Keywords: "customer services","call centre","customer services advisor","contact centre","helpdesk","insurance","financial services","claims","switchboard","claims","claims handler","claims support","motor","home","travel","property","medical","administration","office","training","telephone","inbound","agent","operator","support","coordinator"

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.