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Employee Support Specialist

Vacancy Title: Employee Support Specialist
Contract Type: Permanent
Location: Southampton, Hampshire
Industry:
Salary: Up to £19000.00 per annum + Additional benefits
Start Date: ASAP
REF: BBBH6153_1567499686
Contact Name: Amy West
Contact Email: contact@dynamiterecruitment.com
Vacancy Published: 18 days ago

Vacancy Description


Customer Service Advisor
Location: Southampton
Salary: £19,000 P/a
Hours of work: 37.5 hours per week between 8-6pm, Monday to Friday
Benefits:

  • 25 days holiday + your birthday off
  • Healthcare
  • Income protection
  • Life assurance
  • Company social & charity events
  • Access to online benefit scheme


Dynamite Recruitment is proud to be recruiting a Customer Service Advisor for a client in Southampton! This is a exciting opportunity for an individual looking to develop and grow within an office-based role.

My client offers fantastic training, amazing benefits and a first-class working environment!

Graduates are highly encouraged to apply to this role!

This is an

As the Customer Service Advisor, you will be responsible for:

  • Receiving inbound calls from clients and providing excellent customer service.
  • Resolving client enquiries via telephone, post, webchat and email
  • Transferring calls to the relevant departments when necessary.
  • Maintaining the internal CRM with key information and keeping it updated
  • Completing administration duties tailored to the client accounts
  • Liaising with internal and external stakeholders



The Ideal Candidate:

  • Experience within a customer service environment is essential, may this be hospitality, retail or in an office environment.
  • Confidence and personality is a must in this role with a great telephone manner
  • A passion to succeed and grow within the company
  • Must have the ability to adapt and work within a team

To be considered for this role, please submit your CV and then call Amy at Dynamite Recruitment!

Key words: advisor, representative, assistant, graduate, apprentice, apprenticeship, executive, inbound, outbound, call centre, contact centre, admin*, data entry, front of house, receptionist, supervisor, team leader, upselling, cross-selling, waitress, waiter

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.