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Customer Support Administrator

Job Title: Customer Support Administrator
Contract Type: Permanent
Location: Gosport
Industry:
Reference: 602645
Job Published: February 14, 2020 15:46

Job Description

Customer Support Administrator
Location: Gosport
Salary: £18,000 - £22,000 P/A
Hours of work: 40 hours per week, Monday to Friday

Dynamite Recruitment is delighted to be recruiting a Customer Support Administrator for a well-established independent business in Gosport! This is an exciting opportunity for a highly organised Customer Support Administrator to join a fast-growing team.

As Customer Support Administrator, you will:

 

  • Provide an excellent service to customers via telephone and email.
  • Work effectively as part of a small team, striving to continuously deliver a first-class service.
  • Develop working relationships with existing customers, handling any inquires and resolving issues promptly.
  • Coordinate repairs, raise quotations/invoices and process orders for spare parts.
  • Update and maintain the internal system with accurate information.
  • Work closely and communicate with internal departments and contractors.
  • Produce weekly, monthly and quarterly reports.
  • All round general administration.

 


The ideal Customer Support Administrator will:

 

 

  • Must have a proven background in either Sales Admin, Admin Support, Customer Service Admin or Data Entry!!
  • Have experience in meeting deadlines within a fast-paced environment.
  • Be highly organised with a keen eye for attention to detail.
  • Be excellent at using Microsoft package including Excel.
  • Be a team player and able to work effectively under pressure.

 


To be considered for this exclusive opportunity, please submit your CV and then contact Amy at Dynamite Recruitment!!

Key words: admin*, coordinator, support, advisor, representative, executive, sales admin*, processing, processor, consumer, contractors, job orders, work orders, quotes, quotations, refunds, receipts, repairs, diaries,