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Service Coordinator

Job Title: Service Coordinator
Contract Type: Permanent
Location: Manchester
Industry:
Reference: 1248172
Contact Email: kay.drosinska@dynamiterecruitment.com
Job Published: February 24, 2022 11:33

Job Description

Service Coordinator
Location: Manchester
Monday – Friday
up to £22K per annum
 
Churches Fire is and an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated individual to join our team. We have a track record of providing fantastic opportunities to candidates throughout the country and are seeking someone to join the Service team to work from our office in Manchester.
 
The role:

  • Taking calls from customers to arrange emergency call outs
  • Calling customers proactively to arrange servicing
  • Liaising with engineers queries, scheduling their diaries
  • Escalating services to repairs team
  • Relevant administration on to the system 
  • Being confident when speaking to a range of customers
  • Keeping up all parties up to date at all times

The ideal candidate:
  • Will have good administration skills
  • Will have customer service experience
  • To be confident dealing with customers over the phone 
  • Will be computer literate including the use of excel
  • Will be able to multitask and prioritise workload
  • Will have a proactive and self-motivated attitude to work
  • Will be able to work well independently as well as part of a team
  • Will take full ownership and accountability for everything they touch
 
Apply now or contact our Recruitment Team: recruitment@churchesfire.com / 03330112328

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