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Customer Support

Job Title: Customer Support
Contract Type: Permanent
Location: Chandlers Ford
Industry:
Reference: 1117974
Contact Email: katie.dalgleish@dynamiterecruitment.com
Job Published: October 15, 2021 16:32

Job Description

Customer Support 
Location: Chandler's Ford
Monday – Friday
£23,000
 
Churches Fire is and an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated individual to join their team. We have a track record of providing fantastic opportunities to candidates throughout the country and are seeking for someone to join the team in Customer Support to work from our newly refurbished state of the art Head Office in Chandlers Ford.
 
The Role:
  • To offer administrative support to our customers
  • To provide a high level of customer service at all times
  • To manage high levels of inbound and outbound calls to our customer base
  • To offer first line support to existing or new customers
  • To manage all customer queries effectively
  • To communicate with our technicians and other departments within the business
The Ideal Candidate:
  • Will have good administration skills
  • Will have customer service experience
  • To be confident dealing with customers over the phone 
  • Will be computer literate including the use of excel
  • Will be able to multitask and prioritise workload
  • Will have a proactive and self-motivated attitude to work
  • Will be able to work well independently as well as part of a team
  • Will take full ownership and accountability for everything they touch
 
Apply now or contact our Recruitment Team: recruitment@churchesfire.com / 03330112328