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Customer Services / Coordinator

Vacancy Title: Customer Services / Coordinator
Contract Type: Temporary
Location: Gatwick, West Sussex
Industry:
Salary: £18000 - £20000 per annum + excellent benefits
REF: BBBH47760_1543271714
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Vacancy Published: 14 days ago

Vacancy Description


Customer Services Coordinator

Salary: £18,000 - £20,000 plus great benefits
Location: Gatwick
Hours of work: between 08:00am to 17:30pm Monday to Friday

This is a temporary to remain permanent position to start ASAP

Dynamite Recruitment is currently recruiting for an industry leading business that are looking for an enthusiastic Customer Service Executive and Coordinator to join their team.


You will support business customers on the telephone daily with general needs and see the process through to completion. This will include liaising with third parties to schedule and plan routes and deliveries and manage any issues that may arise during this time

Key duties will include the following

  • Assisting in the daily operations, and working to offer a high level of customer services a variety of clients
  • Handling incoming calls with a friendly and positive manner and dealing with all requests efficiently
  • Responding to emails professional
  • Adding and changing data on the company's internal systems
  • Liaise with other colleagues in the other service centres located across the UK
  • Answering any invoicing or delivery queries
  • Data entry and administrative tasks
  • Handling complex and pressured situations calmly and confidently
  • Ensuring customers get promised call backs and email correspondence
  • General office duties


The Ideal Candidate:

  • Must have previous customer service experience from an office based/contact centre centre environment
  • Must have strong IT skills and been accurate when completing administrative tasks
  • Must have a good telephone manner and be used to managing customer relationships
  • Needs to be flexible to take on any extra tasks at short notice or commit to overtime if required
  • Will be available Immediately to start work

To be considered please submit your CV Immediately

Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.