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Customer Services Coordinator

Customer Services Coordinator

Job Title: Customer Services Coordinator
Contract Type: Permanent
Location: Southampton, Hampshire
Industry:
Salary: Bonus, Full Company Benefits
Reference: BBBH4714_1535727649
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: August 31, 2018 16:00

Job Description

Customer Services Account Coordinator - Financial Services

£££Competitive Basic Salary + Yearly Bonus & Benefits!!

Monday to Friday - 9am to 5pm

Dynamite Recruitment is delighted to represent this corporate client in recruiting a Customer Service Account Coordinator to join their Southampton based team.

The Role:

  • Speaking with new and existing customers, setting up new policies and renewing or transferring existing ones
  • Discussing policy renewals with customers, encouraging them to stay with the company or recommending additional products or services
  • Taking inbound calls from customers looking to enquire about new policies
  • Generating quotations, creating new policies on the system and making sure all the necessary information is on the system
  • Adhering to FCA guidelines and following compliance regulations

The Ideal Candidate:

  • Must have previous experience of working in a financially regulated or financial services organisation such as insurance, banking, investments or claims
  • Must have strong customer services and communication skills
  • Must have strong administration and IT skills
  • Will need to be a real team player and be well organised!

This is an ideal role for someone looking to continue their career within the Financial Services industry as there will be plenty of career progression and fully funded training opportunities available in the future!!

For more information, please contact Abby Neal at Dynamite Recruitment or apply now!

Key Words: financial services, FSA, FCA, Insurance, Banking, Claims, Investments, Mortgages, Customer services, customer service, admin, administration, administrator, coordinator, account handler, customers, clients, data entry,

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.