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Customer Services Advisor - Part Time

Customer Services Advisor - Part Time

Job Title: Customer Services Advisor - Part Time
Contract Type: Contract
Location: Fareham, Hampshire
Industry:
Salary: £20000.00 - £21000.00 per annum + Benefits
Start Date: ASAP
Reference: BBBH3961_1504195998
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: August 31, 2017 17:13

Job Description

Part Time Customer Services Advisor - Fareham

£20,000 - £21,000 P/A Pro Rata + full benefits!!

Fixed Term Contract for 11 Months - See Days and Hours Below

Dynamite Recruitment is delighted to be recruiting for a part time Customer Services Advisor to join one of our top clients in the Fareham area.

The Role:

  • Providing exceptional customer service and acting as the first point of contact for customers.
  • Taking customer orders over the phone and processing accurately and efficiently.
  • Liaising with internal departments and managers to help communicate the status of customers orders.
  • Assisting customers with any concerns or issues they may be facing with their order.
  • Handling incoming telephone calls and responding to emails.
  • Completing day to day scanning and filing duties.

The Hours:

The working hours for this role are as follows:

  • Wednesday and Thursday 9am to 5.15pm
  • Every other Friday 9am to 5pm
  • 1 in every 5 Saturdays 9am to 12pm

Please note: there is no flexibility with the days or hours stated!

The Ideal Candidate:

  • Must have previous experience in an office based customer services role.
  • Will need to be computer literate and confident using Microsoft packages including Word and Excel.
  • Must be familiar with processing orders and speaking to customers over the phone.
  • Must be able to work proactively and prioritise own workload.
  • Will need to be accurate with good attention to detail and a strong team player.
  • MUST be able to commit to the full 11 month contract AND the part time hours stated above!

For more information, please contact Abby Neal at Dynamite Recruitment or apply now!!

Key Words: admin, administration, order processing, order processor, orders, customers, customer services, telephone, inbound, office, call centre, call handler, switchboard, incoming, reactive, fixed term contract, FTC, part time, Fareham, Segensworth

Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.