Customer Services Advisor - MC - Eastleigh

Customer Services Advisor - MC - Eastleigh

Job Title: Customer Services Advisor - MC - Eastleigh
Contract Type: Permanent
Location: Eastleigh, Hampshire
Salary: £15000.00 - £17000.00 per annum + Benefits
Start Date: ASAP
Reference: BBBH4060_1507540900
Contact Name: Dynamite Recruitment
Contact Email:
Job Published: October 09, 2017 10:21

Job Description

Customer Services Advisors - Eastleigh

£15,000 - £17,000 P/A + Benefits

Full Time / Permanent / Monday to Friday/ Flexi Hours

Dynamite Recruitment is delighted to represent this corporate client in recruiting some Customer Services Advisors to join their Eastleigh team.

The Role:

  • Handle a variety of incoming calls answering queries and questions along the way
  • Ensuring that data protection checks are run on each customer calling in
  • Speaking with customers about claims on their policies and managing customers expectations thoroughly
  • Speaking with third parties and internal and external customers
  • Settle smaller claims where possible and avoid the situation dragging on unnecessarily
  • Ensure information inputted on to the system is done with high levels of accuracy and administration tasks are handled with care

The Hours:

Flexi Time Hours are Monday to Friday between the hours of 8AM to 6PM

The Ideal Candidate:

  • Will have some form of customer services experience from any industry including hospitality, retail, call centres, contact centres and office environments - please note the higher end of the salary bracket will be offered to those with office based customer services experience only!!
  • Must be educated to minimum C Grade in Maths and English
  • Will be customer focused and self-motivated to work to get calls answered quickly and effectively
  • Must have a good eye for detail and have basic IT skill

For more information on this opportunity please apply now or contact Abby Neal or Jess Martin at Dynamite Recruitment!!

Keywords: 'customer service','claims','inbound','outbound',call centre','contact centre','office','customer service advisor','eastleigh','full time','permanent','flexi time','call handling',

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.