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Customer Services Advisor - Immediate May Start!

Customer Services Advisor - Immediate May Start!

Job Title: Customer Services Advisor - Immediate May Start!
Contract Type: Permanent
Location: Bournemouth, Dorset
Industry:
Salary: £16000.00 - £17000.00 per annum + Benefits
Start Date: ASAP
Reference: BBBH3550_1492598023
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: April 19, 2017 11:33

Job Description

Customer Services Advisor - Trainee Opportunity!

Office Based - Immediate May 2017 Start!!!

Starting salary of £16,000 P/A rising to £18,000 P/A with training

*Full Training Provided*

Full Time - Permanent - See details of hours below!

Dynamite Recruitment is delighted to represent this corporate client in recruiting some Customer Services Advisors to join their Bournemouth team.

The Role:

  • Handle a variety of incoming calls answering queries and questions along the way
  • Ensuring that data protection checks are run on each customer calling in
  • Speaking with customers about changes/ammendments on their policies and managing customers expectations thoroughly
  • Speaking with third parties and internal and external customers
  • Ensure information inputted on to the system is done with high levels of accuracy and administration tasks are handled with care

The Hours:

The hours for these positions will vary however you will receive your rota at least 4 weeks in advance!

Shifts will be between the hours of 8.30am and 8pm Monday to Friday and 8.30am and 4pm on Saturdays, however you will work primarily core business hours and you will only work every other Saturday!!

You will always get 2 days off during the week and you will never work more than 5 out of 7 days.

The Ideal Candidate:

  • Will have some form of customer services experience from any industry including hospitality, retail, call centres, contact centres and office environments
  • Will be customer focused and self-motivated to work to get calls answered quickly and effectively
  • Must have a good eye for detail and have basic IT skills
  • Needs to be able to travel to and from Bournemouth for a variety of shifts as detailed above - the offices are located just a short walk from the Royal Bournemouth Hospital

This is a fantastic opportunity for someone looking for their first office based customer focused role or for someone who is looking to continue their career within customer services!!

For more information, please apply now or contact Abby Neal or Becky Dodds at Dynamite Recruitment!!

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.